Privacy Policy for Pokololies (Pty) Ltd.
Effective Date: 1 November 2023
Pokololies (Pty) Ltd (also hereafter “we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.pokololies.co.za, and interact with our services. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect two types of information from users:
- Personal Information: When you engage with us, such as through a contact form, newsletter signup, or purchase, we collect personal details like your name, email address, phone number, and payment information.
- Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
- To Provide Services: We use the information you provide to respond to inquiries, process orders, and improve the user experience on our website.
- To Communicate: We may send promotional emails or newsletters to you. You can opt-out of these communications at any time.
- For Analytics: Non-personal data helps us understand how users interact with our site, which allows us to improve its functionality.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences. You can manage your cookie settings through your browser settings. By using our website, you agree to the use of cookies as described in our Cookie Policy.
4. How We Protect Your Information
We take reasonable steps to protect your personal data from unauthorized access or disclosure. This includes using encryption and secure server technology to protect sensitive information such as payment details. However, please note that no method of online transmission is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may use third-party services like payment processors, email marketing tools, and website analytics. These third parties may have access to your personal information, but they are required to protect it and only use it for the purpose of providing their services to us. We do not control how these third parties collect or use your data.
6. Your Rights
As a South African resident, you have the following rights under the Protection of Personal Information Act (POPIA):
- Access to Information: You have the right to request access to the personal information we hold about you.
- Correction of Information: You can request corrections to any inaccurate or incomplete personal information.
- Deletion of Information: In some cases, you can request the deletion of your personal data.
To exercise these rights, please contact us at info@pokololies.co.za.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please check this page periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@pokololies.co.za